Pet Portal:
A new service of the West Chester Veterinary Medical Center
We have secured the services of Pet Portals to help us help you keep up to date with your pet's vaccination and check up schedules. You will still receive noitification through the mail but you can now sign into this Pet Portal and track your records online. Click on the Pet Portal log in below to begin.

Pet Portals will be sending you the following:

1. A postcard reminder through the mail when wellness exam and booster/vaccination shots are due.

2. An e-mail reminder, if you have e-mail, when wellness exam and booster/vaccination shots are due.

3. An ID passport for your pet with his/her name, owner's name and address and list of vaccinations

4. In the near future you will be able to renew your pet's prescriptions through this service.

Note: This service is supplied to you free of charge. The West Chester Veterinary Medical Center cannot be held liable for any failure of the service to notify you of booster/vaccination schedules.

How can I get a Pet Portal?

• Visit our hospital. Just give the receptionist your e-mail address.
• Call us on the phone and give us your e-mail address.

Once you provide us with your e-mail address you'll receive your password by e-mail.

How do I view my Pet Portal?
You view your Pet Portal by visiting our website, clicking on the pet portal button which takes you to our Pet Portal information page. There you'll find the Pet Portal login. Use your e-mail address and password to sign in. You must have "cookies" turned on in your browser in order to sign-in. You can bookmark the sign-in page, but not your Pet Portal, since it exists only when you are actually signed in.

What do they do with my e-mail address?
They use your e-mail address as your Pet Portal sign-in name. You have the option of receiving your pet's service reminders (vaccinations, exams, etc.) by e-mail.

We also use your e-mail address to contact you about practice updates and important health news, such as information about West Nile Virus.

If you'd prefer not to receive e-mails from us, you can use your Pet Portal to change your e-mail preferences. You will still be able to use your Pet Portal, even if you choose not to receive e-mails from us.

Pet Portal does not sell their mailing lists. They do occasionally work with animal health companies to offer discount coupons and other promotions for products and services that they believe are beneficial to our patients. They do not disclose your personal information. The West Chester Veterinary Medical Center does not endorse any of these products.

How much do Pet Portals cost?
Pet Portals are a service we provide free of charge to all clients with active e-mail addresses.

You can use your Pet Portal to manage your pet's health care and medication schedule, communicate with us online, and learn more about your pet's individual health and life-stage issues.

Do I need a separate Pet Portal for each pet?
No! Your Pet Portal contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital. (If you see any information about your pet or account that needs to be updated, you can use the Pet Portal to let us know)

How secure is my Pet Portal?
Your Pet Portal resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other Pet Portal users.

Your Pet Portal is created each time you sign in. When you are not signed in, your Pet Portal does not exist. This means that it's impossible for someone to find and view your account on the open Internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet's information.